BEP 21 B – Telephone Skills: Taking and Leaving a Message
Learn Business English for taking and leaving a telephone message.
Business English Lessons for Customer Service
Learn Business English for taking and leaving a telephone message.
Learn Business English for starting a telephone call and answering the phone professionally.
Learn Business English for getting results when making a complaint over the phone.
Learn Business English for making a complaint over the phone.
Learn how to troubleshoot a problem during a tech support call. Lesson Objectives Explaining a solution. Recapping the steps in a solution. Confirming that solution actually worked. Explaining how to deal with similar problems in future. In the dialog, we’ll rejoin Nick and Stacey. Nick is a tech support agent, and Stacey’s a lawyer …