BEP 409 – Quality Control 2: Customer Service
Learn English collocations related to quality control, particularly the service aspect.
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Customer Service
Business English Lessons for Customer Service
BEP 21 B – Telephone Skills: Taking and Leaving a Message
Learn Business English for taking and leaving a telephone message.
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BEP 21 A – Telephone Skills: Starting a Call
Learn Business English for starting a telephone call and answering the phone professionally.
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BEP 261 – Complaining over the Telephone 2
Learn Business English for getting results when making a complaint over the phone.
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BEP 260 – Complaining over the Telephone 1
Learn Business English for making a complaint over the phone.
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