These are the edited master lessons. Only add a post to the ALESSON category after is has been edited/formatted as a lesson.
In this lesson, we take a look at making sales calls. Lesson Objectives Using a friendly professional greeting. Showing respect for time. Referencing other clients. Asking about a client’s needs and summarizing those needs. In the dialog, we’ll hear Kate, a salesperson with a company called Thompson Medical. She’s calling Tina, who works at […]
BEP 227 – Telephoning: Making Sales Calls 1 Read More »
Learn language for conducting a job interview.
Lesson Objectives:
Asking stress questions.
Asking hypothetical questions.
Echoing to encourage someone to speak more.
BEP 226 – Conducting a Job Interview 2 Read More »
Learn language for questioning skills and how to conduct an interview.
Lesson Objectives:
Making someone feel comfortable.
Asking open-ended questions.
Getting someone to give recommendations.
Getting someone to provide more detail.
BEP 225 – Conducting a Job Interview 1 Read More »
In this lesson, we continue our look at the language and techniques of arguing in meetings. Lesson Objectives Defending yourself against an accusation. Correcting someone. Dismissing trivial points. Rephrasing another person’s statement. Bringing the discussion back to a reasonable place. We are going to rejoin Paula, Gavin, and Matt, who have been talking about
BEP 220 – Arguing in Meetings 2 Read More »
In this lesson, we’re going to look at language and skills for arguing in meetings. Lesson Objectives Interrupting someone. Finishing what you were saying. Casting doubt on someone’s opinion. Backing up an accusation. Trying to keep the discussion focused. In this lesson, we will hear a meeting between three people in the retail business
BEP 219 – Arguing in Meetings 1 Read More »
