These are the edited master lessons. Only add a post to the ALESSON category after is has been edited/formatted as a lesson.
Learn language for the question and answer session at the end of a presentation. Learning Objectives Opening a Q&A session. Clarifying. Referring back. Dealing with hostility. Conceding a point. This dialog is from the Q&A session that follows on from our previous episode on closing presentations – BEP 33. It takes place during a …
BEP 036 – Presentations: Question and Answer 1 Copy Read More »
In this lesson, we’ll look at clarifying what was meant. Clarifying the meaning is an important part of all communication because it helps us avoid misunderstanding. Lesson Objectives Asking directly for clarification of meaning. Acknowledging, checking back and confirming what somebody has said. Understanding how someone feels about what they say. Verifying that the …
This lesson is the first in a two-part series on clarifying. Today, we’ll look at how to clarify what was said. Lesson Objectives Checking and spelling names correctly. Checking information is correct. Asking someone to repeat something. Showing you understand when someone has repeated something. The dialog is from a shipping company. You’ll hear …
BEP 034 – Meetings: Clarifying What Was Said Copy Read More »
Learn how to finish off and summarizing your presentation. Lesson Objectives Finishing off the last part of your talk. Summarizing. Making a call to action. Opening up the Q&A session. The dialog takes place at Harper-Tolland, a major global producer of special purpose steel. Last year Harper-Tolland launched a new product line but the …
This lesson is the second part of a two-part series on making, rejecting and accepting suggestions. In the first lesson, we looked at how to make suggestions. In this lesson, we’ll cover appropriate ways to reject and accept suggestions. Accept means to agree to a suggestion and reject means to disagree. Lesson Objectives Evaluating …
BEP 031 – Meetings: Reacting to Suggestions Copy Read More »
