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BEP 035 – Meetings: Clarifying Meaning Copy

  In this lesson, we’ll look at clarifying what was meant. Clarifying the meaning is an important part of all communication because it helps us avoid misunderstanding. Lesson Objectives Asking directly for clarification of meaning. Acknowledging, checking back and confirming what somebody has said. Understanding how someone feels about what they say. Verifying that the

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BEP 034 – Meetings: Clarifying What Was Said Copy

  This lesson is the first in a two-part series on clarifying. Today, we’ll look at how to clarify what was said. Lesson Objectives Checking and spelling names correctly. Checking information is correct. Asking someone to repeat something. Showing you understand when someone has repeated something. The dialog is from a shipping company. You’ll hear

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