Learn how to take and leave a message on the phone.
Lesson Objectives
- Asking someone to leave a message.
- Providing a clear and complete message.
- How to acknowledge, check back and confirm information.
- Making a final offer of help.
In the dialog, we’ll rejoin Mark, who works for a company called Trivesco. He is calling a shipping company, Daneline, hoping to speak with someone named Sylvie Petersen. Sylvie is not there, so Mark has to leave a message with Amy, the receptionist.
Lesson Content: Podcast | Study Notes | Online Exercises | PhraseCast