BEP 069B – Telephoning: Leaving a Message


Learn how to take and leave a message on the phone.

Lesson Objectives

  • Asking someone to leave a message.
  • Providing a clear and complete message.
  • How to acknowledge, check back and confirm information.
  • Making a final offer of help.

In the dialog, we’ll rejoin Mark, who works for a company called Trivesco. He is calling a shipping company, Daneline, hoping to speak with someone named Sylvie Petersen. Sylvie is not there, so Mark has to leave a message with Amy, the receptionist.

Lesson Content: Podcast | Study Notes | Online Exercises | PhraseCast

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