In this lesson, we’ll look at clarifying what was meant. Clarifying the meaning is an important part of all communication because it helps us avoid misunderstanding.
Lesson Objectives
- Asking directly for clarification of meaning.
- Acknowledging, checking back and confirming what somebody has said.
- Understanding how someone feels about what they say.
- Verifying that the problem with meaning has been cleared up.
The dialog comes from SwiftWire, a start-up technology company. A “start up” is a new company. Michael is the founder of SwiftWire; “Founder” means he’s the one who started the company. He’s talking to two colleagues, Ryan, the chief technology officer, and Rachel, the marketing director. They are discussing the recent launch of a new product line.
Lesson Content: Podcast | Study Notes | Online Practice | PhraseCast