In this lesson, we continue to look at language for keeping in touch with colleagues and customers by telephone.
Lesson Objectives
- Lowering the formality in a conversation.
- Showing interest in where someone else is located.
- Keeping the conversation going.
- Offering personal information.
- Transitioning to work issues using a topic that has already been introduced.
We will hear Susan, the shipping broker from our last episode. She is calling from Amsterdam to a customer named Paul. Paul is an expat working in Santos, Brazil. Susan and Paul are chatting about personal matters a bit before getting down to business.
Lesson Content: Podcast | Study Notes | Online Practice | PhraseCast
