In this lesson, we take a look at making sales calls.
Lesson Objectives
- Using a friendly professional greeting.
- Showing respect for time.
- Referencing other clients.
- Asking about a client’s needs and summarizing those needs.
In the dialog, we’ll hear Kate, a salesperson with a company called Thompson Medical. She’s calling Tina, who works at a dental office. Kate’s company sells “autoclaves.” An autoclave is a machine that sterilizes, or cleans, tools and equipment. It’s an important piece of equipment in any medical office.
Lesson Content: Podcast | Study Notes | Online Practice | PhraseCast
